Responsible Gaming

Billybets Casino supports a balanced approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set clear limits, take regular breaks and only gamble with money you can afford to lose.

Billybets Casino is licensed by the Anjouan Gaming Authority under the Anjouan Offshore Financial Authority Comoros, and the platform uses HTTPS encryption with RNG testing by eCOGRA, GLI and BMM TestLabs at provider level.

Gamble responsibly

Gambling can be enjoyable when it remains within your personal limits. It should not interfere with your finances, work, studies, relationships, health or other responsibilities. Before you play, decide how much time and money you are prepared to spend, and make a commitment to stay within those boundaries.

There is no guaranteed way to win when gambling. Outcomes are uncertain, and previous results do not predict future results. Avoid chasing losses by increasing your stakes or continuing to play after you have reached your limit. A loss is not a reason to gamble more, and a win does not mean that another win is more likely.

Only gamble with money left over after essential expenses have been paid. Do not use money set aside for rent, bills, food, education, healthcare or other important commitments. Do not borrow money, use credit that you cannot repay or sell personal belongings to fund gambling.

Set a spending budget before you start playing.
Set a time limit and stop when that time has ended.
Keep gambling separate from everyday spending.
Take regular breaks, especially during longer sessions.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Never gamble to recover losses or to deal with financial or personal difficulties.
Remember that gambling is not an investment or a reliable source of income.

Gambling is an adult activity. Do not allow children or other unauthorised people to access your account. Keep your login details private, use suitable device security and log out when you have finished. If someone else may be using your account, stop playing and contact the available customer support channel.

Use available account controls

Account tools can help you keep gambling within a plan. The controls available to you may depend on the service, your account settings and applicable requirements. Review the options shown in your account or ask customer support about the controls that may be available.

Deposits and spending

Where available, set a deposit or spending limit before making a deposit. Choose an amount that is affordable and consistent with your normal entertainment budget. A limit should be treated as a maximum, not as a target. If you set a limit, do not try to work around it by opening another account or using another person’s account.

Time and session management

Use reminders, session breaks or other time-management features where offered. A short break can help you check how long you have been playing and how much you have spent. If you find it difficult to stop at the end of a session, consider taking a longer break or requesting a temporary restriction on your account.

Time-outs and self-exclusion

A time-out can provide a short period away from gambling. Self-exclusion is a stronger measure that can prevent access for a chosen period or until further steps are completed, depending on the process available to you. If you request a break or self-exclusion, do not create another account or seek another way to continue gambling during that period.

Account closure

If gambling is no longer right for you, you can consider closing your account or asking for a longer restriction. Make this request before continuing to play. Account closure and self-exclusion processes may involve verification or other steps. Check the applicable account information and terms for how requests are handled.

If you are unsure which control is suitable, stop gambling and ask the available customer support team for general information. Support staff cannot remove the need for personal budgeting, but they can explain the account options that may apply.

Recognise signs of harm

Problem gambling can develop gradually. A person may not notice the change at first, or may feel that they can regain control without help. Paying attention to changes in your behaviour can make it easier to act early.

Spending more time or money gambling than you intended.
Thinking about gambling throughout the day or feeling restless when you cannot play.
Trying to win back money after a loss.
Hiding gambling activity, deposits or losses from family and friends.
Borrowing money, missing payments or using essential funds to gamble.
Gambling when you feel anxious, lonely, angry, depressed or under pressure.
Neglecting work, study, family, health or other responsibilities.
Arguing with people close to you about gambling.
Attempting to stop or cut down but being unable to do so.
Feeling shame, guilt, hopelessness or distress because of gambling.

One sign does not automatically mean that you have a gambling problem, but several signs may indicate that additional support would be helpful. You do not need to wait for a serious financial loss or personal crisis before taking action. Consider stopping play, applying a time-out or self-exclusion, and speaking with someone you trust.

If gambling is affecting your wellbeing, relationships or finances, make a practical plan. Remove saved payment methods where possible, avoid gambling-related advertising or notifications, give a trusted person visibility of your budget and seek independent advice. These steps can make it easier to follow through on your decision to stop or reduce gambling.

Getting support

Support is available for people who are concerned about their own gambling and for family members, friends or others affected by someone else’s gambling. Speaking with a qualified gambling counsellor or an independent support service can help you understand what is happening and decide on practical next steps.

If you live in Australia, consider contacting a recognised gambling support service in your state or territory, or use a national gambling-help service listed by a reliable Australian health or government organisation. These services may offer confidential information, counselling, financial guidance and support for affected family members. Service availability and contact methods can change, so check the provider’s current official information.

You can also speak with your doctor, a mental health professional, a financial counsellor or another trusted professional. If gambling has contributed to debt, contact an independent financial counselling service before taking out further credit or making repayment promises you cannot afford.

If you feel unsafe, are experiencing a mental health crisis or may harm yourself or another person, seek urgent help through local emergency services or a crisis support provider. Gambling support cannot replace emergency care. Tell someone you trust what is happening and do not face an immediate crisis alone.

Our role

Billybets Casino provides responsible gaming information and may make account tools available where applicable. Information on this page is general and is not financial, legal or medical advice. Gambling remains your responsibility, and you should make decisions based on your circumstances. If you have concerns about your gambling, the safest step is to stop playing and seek independent support.

Please read the applicable terms and account information for further details about available controls, verification, account restrictions and self-exclusion. If you need help understanding a responsible gaming option, use the customer support channel available through the website. Do not include sensitive personal or financial information unless it is requested through a secure and appropriate process.